Last updated: February 24, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Contents
Interpretation and Definitions
Interpretation
The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Echo Holidays, located in the United Kingdom.
- Cookies are small files placed on Your device (computer, mobile device, or any other device) by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to the United Kingdom.
- Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, or assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Echo Holidays, accessible from http://echoholidays.co.uk.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, including city and postal code
- Travel preferences and booking details
- Payment details (processed securely by third-party payment processors)
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. The technologies We use may include:
- Cookies or Browser Cookies: You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
- Web Beacons: These are small electronic files used to count users who have visited certain pages or opened an email and for related website statistics.
We use both Session and Persistent Cookies for the following purposes:
- Necessary Cookies: Essential for website functionality.
- Functionality Cookies: Remember user preferences, such as language and past bookings.
- Analytical Cookies: Help us improve the website experience by understanding how visitors interact with it.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including travel bookings and customer support.
- To manage Your Account.
- To process payments and confirmations for travel services.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates related to the functionalities or services You use.
- To provide You with promotions, special offers, and travel updates unless You have opted out.
- To manage Your requests and inquiries.
- For business transfers (mergers, acquisitions, etc.).
- For other purposes such as data analysis, improving our Service, and enhancing user experience.
Retention of Your Personal Data
We will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to computers located outside of Your country where the data protection laws may differ from those in Your jurisdiction.
Delete Your Personal Data
You have the right to request the deletion of Your Personal Data. Please contact Us if You wish to do so.
Disclosure of Your Personal Data
- Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.
- Law Enforcement: We may disclose Your Personal Data when required to do so by law.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute
